Returns & Exchanges
At Lab Charge LLC, we stand behind our electronics with a 30-day satisfaction guarantee, ensuring you have the right power solutions for your devices. If you are not completely satisfied with your purchase, we offer a streamlined return and exchange process to get you back up and running.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the electronic components in their original packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship to Lab Charge
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing